PRIVACY POLICY
SUNHEALIA Privacy Policy
Last Updated: August 8, 2026
SUNHEALIA respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit, use our services, make a purchase from sunhealia.com, or otherwise communicate with us.
Information We Collect
Depending on how you interact with SUNHEALIA, we may collect information including:
Contact Information
Your name, email address, telephone number, billing address, and shipping address.
Order Information
Products purchased, order numbers, transaction information, returns, refunds, and order history.
Account Information
If account features are available, we may process login credentials and account preferences.
Payment Information
Payment information is processed by our payment service providers.
SUNHEALIA generally does not directly store complete payment card numbers.
Device and Usage Information
We may automatically collect information such as your IP address, browser type, device information, operating system, website activity, referral source, and interactions with our website.
Customer Support Information
Information you provide when contacting customer support, including messages, photographs, and information related to an order or return.
How We Use Personal Information
We may use your information to:
- Process and fulfill orders
- Accept and process payments
- Arrange shipping and delivery
- Manage returns and refunds
- Provide customer service
- Communicate regarding orders and services
- Detect and prevent fraud or misuse
- Maintain and improve our website
- Personalize your shopping experience
- Measure website performance
- Send marketing communications where permitted
- Comply with legal and regulatory obligations
- Protect our rights, customers, and services
Shopify
Our store is hosted using Shopify.
Shopify provides the ecommerce infrastructure that enables us to sell products and provide our online store.
Shopify may process personal information as necessary to provide its services to us and to you.
Your use of Shopify-supported services may also be subject to Shopify's applicable privacy practices.
Payment Providers
Payments may be processed through Shopify-supported or other third-party payment processors.
Payment providers process your financial information under their own privacy policies and security practices.
Cookies
SUNHEALIA and our service providers may use cookies, pixels, and similar technologies to operate the website, remember preferences, analyze performance, prevent fraud, and provide marketing or advertising functionality where permitted.
Depending on your location, you may be provided with choices regarding non-essential cookies.
You may also manage certain cookies through your browser settings.
Disabling cookies may affect website functionality.
Marketing Communications
If you subscribe to marketing communications, we may send you news, product releases, promotions, and other marketing messages.
You may unsubscribe from marketing emails by using the unsubscribe link included in those communications.
Transactional communications relating to your orders may still be sent when necessary.
How We Share Information
We may disclose information to service providers that help us operate our business, including providers of:
- Ecommerce hosting
- Payment processing
- Shipping and logistics
- Customer support
- Fraud prevention
- Website analytics
- Marketing and advertising
- IT and security services
We may also disclose information where required to comply with law, enforce agreements, protect rights or safety, or facilitate a legitimate business transaction.
International Data Transfers
Because SUNHEALIA, Shopify, and our service providers may operate internationally, personal information may be processed outside your country of residence.
Where required, appropriate safeguards may be used for international transfers of personal information.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including maintaining business and transaction records, resolving disputes, preventing fraud, and satisfying legal obligations.
Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, applicable law may provide rights regarding your personal information, which may include rights to:
- Access personal information
- Correct inaccurate information
- Request deletion
- Request portability
- Restrict certain processing
- Object to certain processing
- Withdraw consent where processing relies on consent
- Opt out of certain targeted advertising or data sharing where applicable
These rights may be subject to legal limitations and verification requirements.
To submit a privacy request, contact:
Children
Our services are not intended for children under the minimum age permitted by applicable law.
We do not knowingly seek to collect personal information from children for whom parental consent would be legally required.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy, security, content, or practices of third-party services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, legal obligations, technology, or business practices.
The latest version will be posted on sunhealia.com with an updated effective date.
Contact Us
For privacy questions or requests:
SUNHEALIA
Website: sunhealia.com
Email: support@sunhealia.com